> ## Documentation Index
> Fetch the complete documentation index at: https://docs.didit.me/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics dashboard

> Track KYC, KYB, and transaction performance: conversion rates, workflow funnels, verification times, geography, top rules, analyst performance, and more.

The analytics dashboard gives you a shared view of KYC, KYB, and transaction activity directly inside the Business Console. You can keep the default widget set, or customize the home dashboard by adding, removing, and reordering widgets for the whole application.

Volume widgets compare the selected date range against the immediately previous period. On the transactions overview, the approved, rejected, and in-review trend chart also overlays the previous period so you can spot changes in decision mix at a glance.

## Key Metrics

| Category           | Metrics                                                                                                                                                                                                                                                                                                                 |
| ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **KYC**            | Verification volume, workflow funnels, average active verification time, conversion by country, resubmission insights, automatic verdict breakdown (how many completed sessions the system originally classified as approved, in review, or declined before any manual override), demographics, and device distribution |
| **KYB**            | KYB request volume, average processing time, business-country distribution, IP distribution, automatic verdict breakdown (how many completed business sessions originally landed in approved, in review, or declined), and device context for business sessions                                                         |
| **Transactions**   | Transaction count and volume, average amount, category and action-type breakdowns, approved vs. rejected vs. flagged trends, user geography, top rules triggered, analyst performance, and score histograms                                                                                                             |
| **Home dashboard** | A shared per-application layout that can mix KYC, KYB, and transaction widgets in a single customizable view                                                                                                                                                                                                            |

## Home dashboard customization

The **Dashboard** page is now customizable per application:

* Click **Add widgets** to browse all supported KYC, KYB, and transaction analytics.
* Remove widgets you do not need from the selected list.
* Drag widgets to reorder the layout.
* Save the layout once and every teammate looking at the same application sees the same home dashboard configuration.

## Overview pages

The console overview pages use the same analytics system:

* **Dashboard**: mixed home dashboard with your saved widget layout.
* **KYB overview**: KYB-focused widgets using the same date-range filters and visual system.
* **Transactions overview**: transaction-specific analytics including rule, geography, analyst, and score widgets.

## Filtering

The dashboard supports scope-aware filtering:

* **Workflow**: Filter analytics by a specific workflow. Defaults to the latest published workflow.
* **Version**: Filter by a specific published version of the selected workflow.
* **Branch Path**: For workflows with conditional branching, filter by a specific path through the workflow. Each path is labeled with its conditions and features.
* **Time Range**: Last 7 days, 30 days, 90 days, 12 months, or a custom date range.
* **Transaction tag**: Filter the transactions overview by a single application tag.
* **Transaction type**: Filter the transactions overview by finance or travel-rule flows.
* **Action type**: Filter the transactions overview by the customer-defined action type, such as `deposit`, `withdrawal`, or channel-specific actions.

## Active Verification Time

The average verification time metric tracks only the time users are actively engaged in the verification flow. If a user starts a step, leaves, and returns later to continue, the gap is **not** counted. This gives you an accurate picture of the actual user experience duration.