> ## Documentation Index
> Fetch the complete documentation index at: https://docs.didit.me/llms.txt
> Use this file to discover all available pages before exploring further.

# Users in the Console

> Walkthrough of the Users section in the Didit Business Console — list view, detail tabs, bulk actions, and analyst operations on vendor User entities.

The Business Console at `business.didit.me` is where your compliance, operations, and customer support teams spend their time. The **Users** section is the primary UI surface for managing User entities.

## Navigating to Users

*Console → \[your team] → \[your application] → Users*

The route is: `/console/[team]/[app]/users`.

## List view

The Users list is an infinite-scroll table with column customization, filters, and bulk actions.

### Columns

Default columns: `User ID`, `Name`, `Email`, `Status`, `Created`, `Last activity`, `Country`, `Sessions`, `Risk`. You can toggle visibility and reorder columns via the column menu.

### Filters

| Filter     | Values                                                           |
| ---------- | ---------------------------------------------------------------- |
| Status     | `ACTIVE`, `FLAGGED`, `BLOCKED`                                   |
| Country    | ISO country codes                                                |
| Time range | Created or last activity window                                  |
| Search     | Matches `vendor_data`, `display_name`, `full_name`, email, phone |
| Tags       | Tag chips you've assigned                                        |
| KYC state  | Features present / missing                                       |

Filters are reflected in the URL, so you can share a saved view with teammates.

### Bulk actions

Select rows to enable:

* **Change status** — bulk move to `ACTIVE`, `FLAGGED`, or `BLOCKED`.
* **Add to blocklist** — push selected users' identifiers into a blocklist.
* **Export** — export the selected subset to CSV.
* **Delete** — delete the selected users.

## Detail view

Click any user row to open the detail panel. Tabs:

### Overview

* **Header**: `display_name`, `vendor_data`, `status`, primary action buttons.
* **Identity block**: full name, DOB, issuing country, portrait image (from latest approved liveness).
* **Risk indicators**: risk score, sanctions match count, active flags.
* **Feature matrix**: every feature's latest status across sessions.
* **Metadata**: custom fields, tags, notes count.

### Documents

* All documents ever captured for this user across all sessions.
* Filter by document type (ID, POA, NFC, selfie).
* Click any document to preview with signed URL; download option available.
* **Upload document** button (analyst-only) for offline documents.

### Verifications

* Every session tied to this user, newest first.
* Each row shows session status, workflow, feature summary, and timestamp.
* Click a row to open the full [session review](/console/manual-review) surface.

### Activity

* Chronological log: session events, transaction events, status changes, notes, tag changes, blocklist additions.
* Filterable by event type.

### Chat

* Internal notes for your team. Not visible to the user.
* Supports @-mentions of teammates.

### Transactions (where applicable)

* Every transaction where the user is applicant or counterparty.
* Filter by direction, status, amount, date, counterparty.

## Actions available on a user

| Action           | Where                                 | What it does                                                                               |
| ---------------- | ------------------------------------- | ------------------------------------------------------------------------------------------ |
| Edit profile     | Overview → Edit                       | Update `display_name`, metadata, tags                                                      |
| Change status    | Overview → Actions → Change status    | Move between ACTIVE / FLAGGED / BLOCKED                                                    |
| Upload face      | Overview → Actions → Upload face      | Attach a face image; choose search/blocklist enrollment                                    |
| Upload document  | Documents tab                         | Manually attach ID, POA, or custom document                                                |
| Manage tags      | Overview → Manage tags                | Add/remove tag chips                                                                       |
| Add to blocklist | Overview → Actions → Add to blocklist | Push identifiers to face/email/phone/document blocklists                                   |
| Open case        | Overview → Actions → Open case        | Start a [case-management](/console/transaction-monitoring) investigation tied to this user |
| Delete           | Overview → Actions → Delete           | Delete with confirmation dialog                                                            |

## Creating a user from the console

1. *Users → Create user*.
2. Enter `vendor_data` (required), `display_name`, optional metadata.
3. Set initial status (defaults to `ACTIVE`).
4. Save. The user appears in the list immediately.

Use this for manual onboarding, remediation, or testing without running a session first.

## Role-based visibility

Different roles see different actions:

| Role                | Edit profile | Change status | Upload face | Blocklist | Delete |  Export |
| ------------------- | :----------: | :-----------: | :---------: | :-------: | :----: | :-----: |
| OWNER               |       ✅      |       ✅       |      ✅      |     ✅     |    ✅   |    ✅    |
| ADMIN               |       ✅      |       ✅       |      ✅      |     ✅     |    ✅   |    ✅    |
| COMPLIANCE\_OFFICER |       ✅      |       ✅       |      ✅      |     ✅     |    ❌   |    ✅    |
| DEVELOPER           |       ✅      |       ❌       |      ❌      |     ❌     |    ❌   | Limited |
| READER              |       ❌      |       ❌       |      ❌      |     ❌     |    ❌   | Limited |

See [Roles & permissions](/console/roles-permissions) for the full matrix.

## Related console pages

* [Workflows](/console/workflows) — configure the verification flows users run through.
* [Verification links](/console/verification-links) — share a KYC link for a specific user.
* [Manual review](/console/manual-review) — review a session for a user.
* [Blocklist](/console/blocklist-users) — manage the application blocklists.
* [Analytics](/console/analytics) — volume and outcome trends across all users.

## Next steps

<CardGroup cols={3}>
  <Card title="Operations API" icon="code" href="/entities/users/operations">
    Programmatic CRUD for the same operations.
  </Card>

  <Card title="Data model" icon="database" href="/entities/users/data-model">
    Field reference.
  </Card>

  <Card title="Manual review" icon="gavel" href="/console/manual-review">
    Reviewing sessions in depth.
  </Card>
</CardGroup>