Verification Links

Verification Links provide a convenient way to initiate identity verification sessions directly from your dashboard. This feature generates a unique link and QR code for each verification session, offering flexibility in how you engage with users for identity verification.

Key Features

1. Quick Session Creation

• Easily create new verification sessions directly from your dashboard.
• Select from multiple verification workflows to match your specific needs.
• Ideal for both remote and in-person verification scenarios.

2. Multiple Access Methods

• QR Code: Perfect for in-person verifications.
• URL Link: Can be shared via various digital channels.
• Email: Automatically sent to the user's provided email address.

3. Versatile Use Cases

• Remote onboarding
• In-person verification at physical locations
• Event registration
• Customer support scenarios requiring identity verification
• Proof of address collection
• Biometric authentication for returning users

How It Works

Step 1: Create a New Session

• Navigate to the Verification section in your dashboard.
• Click on the "+" button to create a new verification session.

Select a Workflow

You can select from our predefined workflows or create a new custom workflow tailored to your specific needs. Learn more about all available options in the Workflows section.

Session Generation

• Optionally, add the vendor data (such as their email or user ID) for later user identification.
• Click "Create Session" to generate the unique verification link.

Access Options

• QR Code: A unique QR code is generated for the session.
• URL: A short URL is provided that you can copy and share with the user.
• Email: Optionally, add the user's email to receive the verification link invitation.

Share the Link

• For in-person verification: Have the user scan the QR code.
• For remote verification: Share the URL or rely on the email invitation.

Workflow Selection Guide

When creating a verification link, select the workflow that best matches your verification requirements:

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The workflow selection will determine the user experience, steps required, and pricing for the verification session. Refer to the Workflows section for detailed information about each workflow.

Best Practices

1. Security:

   • Treat each verification link as sensitive information.
   • Ensure links are shared securely and only with the intended recipient.

2. Expiration:

   • Links have a 7 days expiration time for security. Inform users to complete the verification promptly.

3. User Instructions:

   • Provide clear instructions to users on how to access and complete the verification process.
   • Explain what documents or information they may need based on the selected workflow.

4. Workflow Selection:

   • Choose the most appropriate workflow for your specific verification needs.
   • Consider the balance between security requirements and user experience.

5. Monitoring:

   • Regularly check your dashboard for the status of initiated verifications.

6. In-Person Use:

   • When using the QR code in person, ensure a stable internet connection and appropriate privacy for the user.

Troubleshooting

• If a user doesn't receive the email, check spam folders or resend the link.
• For QR code scanning issues, ensure proper lighting and camera functionality on the user's device.
• If a link expires before use, simply generate a new verification session.