Get Started
Integrate / SDKs
User Verification
Business Verification
Transaction Monitoring
Changelogcurl -X PATCH 'https://verification.didit.me/v3/organization/11111111-2222-3333-4444-555555555555/application/aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee/cases/c1a5e000-0000-4000-8000-000000000001/' \
-H 'x-api-key: YOUR_API_KEY' \
-H 'Content-Type: application/json' \
-d '{"priority": "HIGH", "due_at": "2026-08-01T00:00:00Z"}'{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"case_number": "<string>",
"title": "<string>",
"status": "OPEN",
"resolution": "FALSE_POSITIVE",
"resolution_notes": "<string>",
"priority": "LOW",
"source": "MANUAL",
"tags": [
"<string>"
],
"subject": {
"type": "user",
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"external_id": "<string>",
"country": "ESP",
"portrait": "<string>"
},
"assigned_to": {
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"full_name": "<string>",
"email": "jsmith@example.com"
},
"assigned_at": "2023-11-07T05:31:56Z",
"team": {
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>"
},
"due_at": "2023-11-07T05:31:56Z",
"resolved_at": "2023-11-07T05:31:56Z",
"resolved_by_email": "<string>",
"pending_resolution": {
"resolution": "FALSE_POSITIVE",
"resolution_notes": "<string>",
"maker_email": "jsmith@example.com",
"maker_name": "<string>",
"maker_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"maker_blueprint_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"staged_at": "2023-11-07T05:31:56Z"
},
"checker": {
"member_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"email": "jsmith@example.com"
},
"metadata": {},
"blueprint": {
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"description": "<string>",
"assignment_method": "MANUAL",
"assignee_pool": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
],
"max_active_cases": 123,
"escalation_enabled": true,
"transfer_enabled": true,
"require_resolution_note": true,
"is_active": true,
"preset_key": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"escalation_blueprint": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"escalation_blueprint_name": "<string>",
"four_eyes_checker_blueprint": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"four_eyes_checker_blueprint_name": "<string>",
"content_config": {
"checklist": {
"enabled": true,
"optional": true,
"items": [
{
"label": "<string>",
"order": 123
}
]
},
"aml_control": {
"enabled": true,
"financial": true,
"identity": true
},
"identity": {
"enabled": true,
"personal_information": true,
"applicant_tags": true,
"contact_information": true,
"risk_overview": true,
"poi_documents": true,
"poa_documents": true
},
"verifications": {
"enabled": true,
"summary": true
},
"reporting": {
"enabled": true,
"fiu_reports": true
},
"financial": {
"enabled": true,
"payment_methods": true,
"transactions": true
}
},
"creation_sources": [
{
"kind": "aml",
"id": "<string>",
"name": "<string>"
}
],
"receives_escalation_from": [
{
"id": "<string>",
"name": "<string>"
}
],
"updated_at": "2023-11-07T05:31:56Z",
"version": 123,
"default_deadline_hours": 4380
},
"notes": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"comment": "<string>",
"actor_email": "jsmith@example.com",
"actor_name": "<string>",
"mentioned_emails": [
"jsmith@example.com"
],
"is_internal": true,
"attachments": [
{
"s3_key": "<string>",
"filename": "<string>",
"file_size": 123,
"url": "<string>"
}
],
"tags": [
"<string>"
],
"created_at": "2023-11-07T05:31:56Z"
}
],
"events": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"event_type": "CREATED",
"actor_email": "jsmith@example.com",
"actor_name": "<string>",
"previous_status": "OPEN",
"new_status": "OPEN",
"metadata": {},
"created_at": "2023-11-07T05:31:56Z"
}
],
"links": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"linked_entity_type": "session",
"linked_entity_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"linked_entity_summary": {},
"created_at": "2023-11-07T05:31:56Z"
}
],
"links_count": 123,
"notes_count": 123,
"checklist_items": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"label": "<string>",
"is_completed": true,
"completed_by": "jsmith@example.com",
"completed_at": "2023-11-07T05:31:56Z",
"order": 123
}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}Update Case
Update the case’s title, priority, due date, tags, or owning review team. Send only the fields you want to change; fields you omit keep their value. tags replaces the whole tag list. team takes the uuid of an active review team of this application (list them with GET .../cases/teams/), or null to clear the team. Requires a full-access API key, or write:cases for a console member: a key with restricted access gets 403. Logs PRIORITY_CHANGED, DUE_DATE_CHANGED, TAG_ADDED, TAG_REMOVED and TEAM_CHANGED events as applicable; a title change is saved without a timeline event. Returns the updated case.
curl -X PATCH 'https://verification.didit.me/v3/organization/11111111-2222-3333-4444-555555555555/application/aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee/cases/c1a5e000-0000-4000-8000-000000000001/' \
-H 'x-api-key: YOUR_API_KEY' \
-H 'Content-Type: application/json' \
-d '{"priority": "HIGH", "due_at": "2026-08-01T00:00:00Z"}'{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"case_number": "<string>",
"title": "<string>",
"status": "OPEN",
"resolution": "FALSE_POSITIVE",
"resolution_notes": "<string>",
"priority": "LOW",
"source": "MANUAL",
"tags": [
"<string>"
],
"subject": {
"type": "user",
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"external_id": "<string>",
"country": "ESP",
"portrait": "<string>"
},
"assigned_to": {
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"full_name": "<string>",
"email": "jsmith@example.com"
},
"assigned_at": "2023-11-07T05:31:56Z",
"team": {
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>"
},
"due_at": "2023-11-07T05:31:56Z",
"resolved_at": "2023-11-07T05:31:56Z",
"resolved_by_email": "<string>",
"pending_resolution": {
"resolution": "FALSE_POSITIVE",
"resolution_notes": "<string>",
"maker_email": "jsmith@example.com",
"maker_name": "<string>",
"maker_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"maker_blueprint_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"staged_at": "2023-11-07T05:31:56Z"
},
"checker": {
"member_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"email": "jsmith@example.com"
},
"metadata": {},
"blueprint": {
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"description": "<string>",
"assignment_method": "MANUAL",
"assignee_pool": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
],
"max_active_cases": 123,
"escalation_enabled": true,
"transfer_enabled": true,
"require_resolution_note": true,
"is_active": true,
"preset_key": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"escalation_blueprint": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"escalation_blueprint_name": "<string>",
"four_eyes_checker_blueprint": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"four_eyes_checker_blueprint_name": "<string>",
"content_config": {
"checklist": {
"enabled": true,
"optional": true,
"items": [
{
"label": "<string>",
"order": 123
}
]
},
"aml_control": {
"enabled": true,
"financial": true,
"identity": true
},
"identity": {
"enabled": true,
"personal_information": true,
"applicant_tags": true,
"contact_information": true,
"risk_overview": true,
"poi_documents": true,
"poa_documents": true
},
"verifications": {
"enabled": true,
"summary": true
},
"reporting": {
"enabled": true,
"fiu_reports": true
},
"financial": {
"enabled": true,
"payment_methods": true,
"transactions": true
}
},
"creation_sources": [
{
"kind": "aml",
"id": "<string>",
"name": "<string>"
}
],
"receives_escalation_from": [
{
"id": "<string>",
"name": "<string>"
}
],
"updated_at": "2023-11-07T05:31:56Z",
"version": 123,
"default_deadline_hours": 4380
},
"notes": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"comment": "<string>",
"actor_email": "jsmith@example.com",
"actor_name": "<string>",
"mentioned_emails": [
"jsmith@example.com"
],
"is_internal": true,
"attachments": [
{
"s3_key": "<string>",
"filename": "<string>",
"file_size": 123,
"url": "<string>"
}
],
"tags": [
"<string>"
],
"created_at": "2023-11-07T05:31:56Z"
}
],
"events": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"event_type": "CREATED",
"actor_email": "jsmith@example.com",
"actor_name": "<string>",
"previous_status": "OPEN",
"new_status": "OPEN",
"metadata": {},
"created_at": "2023-11-07T05:31:56Z"
}
],
"links": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"linked_entity_type": "session",
"linked_entity_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"linked_entity_summary": {},
"created_at": "2023-11-07T05:31:56Z"
}
],
"links_count": 123,
"notes_count": 123,
"checklist_items": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"label": "<string>",
"is_completed": true,
"completed_by": "jsmith@example.com",
"completed_at": "2023-11-07T05:31:56Z",
"order": 123
}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}tags replaces the whole tag list, so send every tag the case should keep.
Change the owning team
Setteam to the uuid of an active review team of this application, or to null to clear it.
To find a team’s uuid, call GET /v3/organization/{organization_id}/application/{application_id}/cases/teams/ and read results[].uuid.
A team that is inactive, deleted, or belongs to another application returns 400 with {"team": ["Choose an active team of this application."]}.
Each change adds a TEAM_CHANGED event to the case timeline with the previous and new team.
Changing the team does not change who the case is assigned to.
Timeline events
A change to the priority, due date, tags or team adds aPRIORITY_CHANGED, DUE_DATE_CHANGED, TAG_ADDED, TAG_REMOVED or TEAM_CHANGED event to the case timeline.
A title change is saved without a timeline event.
Sending a field with its current value adds no event.
Access
Cases endpoints need a full-access API key. A key with restricted access receives403.
A console member token needs write:cases.
Related
Authorizations
Your application's API key, from Developers -> API keys in the Business Console. The primary key has full access. A named key can be scoped: none, read or write per resource, limited to some workflows or to approved sessions, to a list of IP addresses, and to an expiry date. 401 means the key is missing, wrong, revoked or expired; 403 means the key has no access to this resource or action, or the request came from an address outside its IP list; 404 on a session route means the session is outside the key's workflows or statuses. A key without media access receives image, video and PDF URLs as null, and a key without sessions write receives session links and tokens as null. See https://docs.didit.me/console/api-keys.
Path Parameters
Organization UUID.
Application UUID.
Case UUID.
"c1a5e000-0000-4000-8000-000000000001"
Body
New case title.
255LOW, MEDIUM, HIGH New deadline. Send null to clear it.
The complete tag list. It replaces the current tags.
UUID of the review team that owns the case. It must be an active team of this application. Send null to clear the team.
Response
Updated case.
OPEN, AWAITING_USER, RESOLVED FALSE_POSITIVE, VALID_THREAT, INCONCLUSIVE, REQUIREMENTS_NOT_MET, REQUIREMENTS_SATISFIED LOW, MEDIUM, HIGH MANUAL, AML_SCREENING, TRANSACTION_RULE, WORKFLOW_BUILDER The single user or business the case is anchored to.
Show child attributes
Show child attributes
Show child attributes
Show child attributes
The review team that owns the case, or null when no team owns it. Routing sets it when a routing rule places the case with one of its teams. Change or clear it with PATCH .../cases/{case_uuid}/ (team).
Show child attributes
Show child attributes
Set only while a 4-eyes resolution is staged on the checker blueprint, awaiting approve or reject-approval.
Show child attributes
Show child attributes
The member named to approve or reject the pending resolution. Set only while a four-eyes resolution waits on a named checker. Null when nothing is pending, while the pending resolution waits on the checker queue, and once the resolution is approved, rejected, or returned for a new review because the evidence changed.
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Newest 50 notes.
Show child attributes
Show child attributes
Newest 100 events.
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Show child attributes