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Identity Verification
Facial Recognition
Warnings

Facial Recognition Warnings and Errors

Our facial recognition process includes automated checks to verify the authenticity of users through biometric analysis. This page outlines the potential warnings and errors you might encounter during the facial recognition process.

Verification Process

When performing facial recognition, the system attempts to:

  • Detect and analyze faces in the captured images/video
  • Perform liveness detection to prevent spoofing
  • Match the verified face against reference documents
  • Validate the quality and authenticity of the biometric data

Warning Rejection Tags

The following warnings may occur during facial recognition. While these warnings don't necessarily indicate fraud, they should be carefully evaluated based on your security requirements:

Liveness Detection Warnings

Tag
Description
LOW_LIVENESS_SCORE
The liveness check resulted in a low score, indicating potential use of non-live facial representations or poor-quality biometric data.
NO_FACE_DETECTED
The system couldn't identify a face during the liveness check, which may be due to poor image quality, improper positioning, or technical issues.
LIVENESS_FACE_ATTACK
The system detected a potential attempt to bypass the liveness check.

Face Matching Warnings

Tag
Description
LOW_FACE_MATCH_SIMILARITY
The facial features of the provided image don't closely match the reference image, suggesting a potential identity mismatch.
NO_REFERENCE_IMAGE
A reference image for facial comparison is missing, preventing the system from completing the face matching process.