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Identity Verification
Verification Links

Verification Links

Verification Links provide a convenient way to initiate identity verification sessions directly from your dashboard. This feature generates a unique link and QR code for each verification session, offering flexibility in how you engage with users for identity verification.


Key Features

1. Quick Session Creation

  • Easily create new verification sessions directly from your dashboard.
  • Ideal for both remote and in-person verification scenarios.

2. Multiple Access Methods

  • QR Code: Perfect for in-person verifications.
  • URL Link: Can be shared via various digital channels.
  • Email: Automatically sent to the user's provided email address.

3. Versatile Use Cases

  • Remote onboarding
  • In-person verification at physical locations
  • Event registration
  • Customer support scenarios requiring identity verification

How It Works

Create a New Session

  • Navigate to the Verification section in your dashboard.
  • Click on the "+" button to create a new verification session.

Session Generation

  • Optionally, add the vendor data (such as their email or user ID) for later user identification.
  • Click "Create Session" to generate the unique verification link.

Access Options

  • QR Code: A unique QR code is generated for the session.
  • URL: A short URL is provided that you can copy and share with the user.
  • Email: Optionally, add the user's email to receive the data link invitation.

Share the Link

  • For in-person verification: Have the user scan the QR code.
  • For remote verification: Share the URL or rely on the email invitation.

Best Practices

  1. Security:

    • Treat each verification link as sensitive information.
    • Ensure links are shared securely and only with the intended recipient.
  2. Expiration:

    • Links have a 7 days expiration time for security. Inform users to complete the verification promptly.
  3. User Instructions:

    • Provide clear instructions to users on how to access and complete the verification process.
  4. Monitoring:

    • Regularly check your dashboard for the status of initiated verifications.
  5. In-Person Use:

    • When using the QR code in person, ensure a stable internet connection and appropriate privacy for the user.

Verification Links streamline the onboarding process by allowing you to initiate verifications flexibly. Whether your user is sitting across from you or on the other side of the world, you can start their verification process with just a few clicks.

Troubleshooting

  • If a user doesn't receive the email, check spam folders or resend the link.
  • For QR code scanning issues, ensure proper lighting and camera functionality on the user's device.
  • If a link expires before use, simply generate a new verification session.