business.didit.me is where your compliance, operations, and customer support teams spend their time. The Users section is the primary UI surface for managing User entities.
Navigating to Users
Console → [your team] → [your application] → Users The route is:/console/[team]/[app]/users.
List view
The Users list is an infinite-scroll table with column customization, filters, and bulk actions.Columns
Default columns:User ID, Name, Email, Status, Created, Last activity, Country, Sessions, Risk. You can toggle visibility and reorder columns via the column menu.
Filters
| Filter | Values |
|---|---|
| Status | ACTIVE, FLAGGED, BLOCKED |
| Country | ISO country codes |
| Time range | Created or last activity window |
| Search | Matches vendor_data, display_name, full_name, email, phone |
| Tags | Tag chips you’ve assigned |
| KYC state | Features present / missing |
Bulk actions
Select rows to enable:- Change status — bulk move to
ACTIVE,FLAGGED, orBLOCKED. - Add to blocklist — push selected users’ identifiers into a blocklist.
- Export — export the selected subset to CSV.
- Delete — delete the selected users.
Detail view
Click any user row to open the detail panel. Tabs:Overview
- Header:
display_name,vendor_data,status, primary action buttons. - Identity block: full name, DOB, issuing country, portrait image (from latest approved liveness).
- Risk indicators: risk score, sanctions match count, active flags.
- Feature matrix: every feature’s latest status across sessions.
- Metadata: custom fields, tags, notes count.
Documents
- All documents ever captured for this user across all sessions.
- Filter by document type (ID, POA, NFC, selfie).
- Click any document to preview with signed URL; download option available.
- Upload document button (analyst-only) for offline documents.
Verifications
- Every session tied to this user, newest first.
- Each row shows session status, workflow, feature summary, and timestamp.
- Click a row to open the full session review surface.
Activity
- Chronological log: session events, transaction events, status changes, notes, tag changes, blocklist additions.
- Filterable by event type.
Chat
- Internal notes for your team. Not visible to the user.
- Supports @-mentions of teammates.
Transactions (where applicable)
- Every transaction where the user is applicant or counterparty.
- Filter by direction, status, amount, date, counterparty.
Actions available on a user
| Action | Where | What it does |
|---|---|---|
| Edit profile | Overview → Edit | Update display_name, metadata, tags |
| Change status | Overview → Actions → Change status | Move between ACTIVE / FLAGGED / BLOCKED |
| Upload face | Overview → Actions → Upload face | Attach a face image; choose search/blocklist enrollment |
| Upload document | Documents tab | Manually attach ID, POA, or custom document |
| Manage tags | Overview → Manage tags | Add/remove tag chips |
| Add to blocklist | Overview → Actions → Add to blocklist | Push identifiers to face/email/phone/document blocklists |
| Open case | Overview → Actions → Open case | Start a case-management investigation tied to this user |
| Delete | Overview → Actions → Delete | Delete with confirmation dialog |
Creating a user from the console
- Users → Create user.
- Enter
vendor_data(required),display_name, optional metadata. - Set initial status (defaults to
ACTIVE). - Save. The user appears in the list immediately.
Role-based visibility
Different roles see different actions:| Role | Edit profile | Change status | Upload face | Blocklist | Delete | Export |
|---|---|---|---|---|---|---|
| OWNER | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| ADMIN | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| COMPLIANCE_OFFICER | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ |
| DEVELOPER | ✅ | ❌ | ❌ | ❌ | ❌ | Limited |
| READER | ❌ | ❌ | ❌ | ❌ | ❌ | Limited |
Related console pages
- Workflows — configure the verification flows users run through.
- Verification links — share a KYC link for a specific user.
- Manual review — review a session for a user.
- Blocklist — manage the application blocklists.
- Analytics — volume and outcome trends across all users.
Next steps
Operations API
Programmatic CRUD for the same operations.
Data model
Field reference.
Manual review
Reviewing sessions in depth.